Sales Policy
Effective Date: November 8, 2024
Welcome to Downtopis.com! Our sales policy is designed to ensure a smooth, transparent shopping experience. Please review the following guidelines regarding our sales processes.
1. Product Availability:
All products listed are subject to availability. If an item is out of stock, we will notify you and provide alternatives or offer a full refund if necessary.
2. Pricing:
Prices are displayed in USD and are subject to change. In the event of a pricing error, we reserve the right to amend or cancel affected orders. You will be notified of any changes before your order is processed.
3. Order Confirmation:
Upon placing an order, you will receive a confirmation email with purchase details. Please review the confirmation carefully and contact us immediately if you notice any discrepancies.
4. Payment:
We accept various payment methods, including major credit/debit cards. Payments are securely processed, and payment is required at the time of order placement.
5. Shipping and Delivery:
Orders are typically processed within 1-2 business days. Delivery times vary based on your location and the selected shipping method. For more details, refer to our Shipping Policy.
6. Sales Tax:
Sales tax is calculated based on the shipping address and applicable tax rates. This tax will be included in your total order amount.
7. Cancellations:
If you need to cancel your order, please contact us as soon as possible. Once an order is in processing or has been shipped, cancellations may not be possible, though you may initiate a return according to our Refund and Returns Policy.
8. Customer Service:
Our customer service team is available to assist you with any inquiries or concerns. Contact us at downtopis@yourcompany.com.
9. Policy Changes:
We reserve the right to update our sales policy at any time. Changes will be posted on this page.
Contact Us:
For any questions about this Sales Policy, please reach out to us at:
- Address: 732 Masterpiece Dr, Sun City Center, Florida
- Email: downtopis@yourcompany.com
- Phone: (714) 893-8441