Sales Policy

Effective Date: 22/05/2025

At Downtopis.com, we strive to provide a transparent, secure, and customer-focused shopping experience. This Sales Policy outlines the terms and conditions under which we sell and deliver our products.

1. Product Availability

All products listed on Downtopis.com are subject to availability. While we do our best to ensure accurate stock levels, we reserve the right to cancel or modify an order if an item becomes unavailable.

If a product is out of stock after you place an order, we will contact you immediately to offer:

  • A full refund, or

  • A replacement item of equal value (with your approval)

2. Pricing

All prices on our website are listed in [insert default currency, e.g., USD] and include applicable taxes unless stated otherwise.

  • We reserve the right to change prices without prior notice.

  • Prices at checkout reflect the most current and final sale prices.

3. Order Processing

Orders are processed within 1–2 business days after payment confirmation. You will receive a confirmation email with order details and a tracking number once your order is shipped.

4. Shipping

We offer domestic and international shipping. Delivery times and shipping costs vary depending on the destination and selected shipping method. Please refer to our Shipping Policy for full details.

5. Cancellations

You may request to cancel an order within 12 hours of placing it by contacting our support team. After that, the order may already be in processing or shipped, and cancellation may not be possible.

6. Misuse of the Site

We reserve the right to refuse service, terminate accounts, or cancel orders at our sole discretion if we detect misuse, fraud, or suspicious activity.

7. Promotions and Discounts

Promotions, coupons, and discounts are subject to change or expiration without notice. Only one promotional code may be used per order unless stated otherwise.

Contact Us

For any questions or concerns regarding this Sales Policy, please reach out to our team:

Email: sales@downtopis.com
Phone: 070 6702 3939
Website: www.downtopis.com